FT TELLER SUPERVISOR POSITION
A full-time Teller Supervisor position is currently available at our East Troy Branch Office. Applicants should have a pleasant customer service attitude and be accurate. Prior supervisory experience needed. Prior cash handling experience needed. Position calls for 35 to 40-hour workweek. Availability during all bank-operating hours, which includes Saturdays, is required.
Typical Duties and Responsibilities:
Ensure the Daily Operations of the Teller Line Scheduling, Supervising, Training and Developing Staff Maintaining Customer Service standards, greeting customers and facilitating a welcoming and customer focused environment Performing as paying and receiving teller in bank lobby Responding to customer inquiries and concerns and creating positive solutions Daily monitoring of CTR processing Ordering Cash for Main Bank and Drive In Balancing the Currency Vault and the Coin Vault Daily Transmittal of Cash Advances Counterfeit Note Report Monitoring accuracy of Monetary Instrument Log (MIL) Maintaining supplies, Organization of the teller line Supporting the Staff by approving/overseeing transactions as needed, assisting with balancing issues and verifications of cash outages Performing monthly surprise cash audits Monitoring and providing guidance, written disciplinary actions when necessary Continuously working to improve the operations of the teller line and the bank Working with other Lobby Personnel to ensure excellent lobby operations Being a positive role model for all employees Ensures adherence to policies and procedures concerning the Teller functions Supporting management of First Citizens State Bank
Required Knowledge, Skills, and Abilities:
Knowledge of all basic and specialized teller functions Knowledge of regulatory requirements for financial transactions Knowledge of supervisory practices and principles Knowledge of office methods, procedures, and practices including the use of standard office and teller equipment Skill in performing typical financial transactions and teller functions accurately Ability to effectively communicate with Tellers, Customers, and Management
Qualifications:
Preferred- Experience in supervising and training employees as this role provides guidance to Tellers regarding complex customer transactions or request.
Minimum- Four years of bank teller experience or four years of counting, receiving, disbursing and balancing money, and executing financial transactions; or
Associate's degree in Business Administration or related field AND two years of bank teller experience or four years of counting, receiving, disbursing and balance money, and executing financial transactions; or Equivalent combinations of experience, training and/or education approved by Human Resources.
~First Citizens State Bank is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status & protected veteran status~
Application for Employment
Please feel free to submit an application.
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