Debit Card Fraud Attempts
We are experiencing a high volume of fraud attempts on customer debit cards.These attempts are being successfully denied; however some cards are being restricted as a precaution. As a result, you may receive a call from our fraud department.
If your card has been impacted, a replacement card will be issued. At this time, we are implementing additional security rules to further block these attempts. Card reissuance will begin once these new enhanced prevention measures are fully in place.
To be added to the card reissue list, please contact us by phone or submit the form below. We will reach out to you as soon as we are able to begin reissuing cards. We are working as quickly as possible to resolve the situation and appreciate your patience as we continue to protect your financial information and transactions.
For added protection, Card Manager tools are available within our Mobile App. These tools allow you to:
If your card has been impacted, a replacement card will be issued. At this time, we are implementing additional security rules to further block these attempts. Card reissuance will begin once these new enhanced prevention measures are fully in place.
To be added to the card reissue list, please contact us by phone or submit the form below. We will reach out to you as soon as we are able to begin reissuing cards. We are working as quickly as possible to resolve the situation and appreciate your patience as we continue to protect your financial information and transactions.
Additional Security Tools Available
For added protection, Card Manager tools are available within our Mobile App. These tools allow you to:
- Temporarily turn your debit card on or off
- Set controls on where and how your card can be used
- Receive alerts based on card activity